Nationwide Children's Hospital operates its Close to Home Physician Care Centers as a network of outpatient pediatric primary and specialty care offices spread across the Columbus metro area, giving families access to the same clinical system as the main Livingston Avenue campus without the drive to the Near East Side.
The Close to Home centers are not urgent care clinics and not emergency departments. They are scheduled physician care locations staffed by Nationwide Children's pediatricians and pediatric specialists, built around the idea that a family in Dublin, Westerville, or Grove City shouldn't need to travel to the main hospital campus for a routine sick visit, a well-child exam, or a follow-up appointment. The network currently includes locations in Dublin, Westerville, Grove City, Hilliard, Canal Winchester, Gahanna, and several other Columbus-area communities, with the main hospital campus on Livingston Avenue anchoring the entire system.
Primary care is the backbone at most locations: well-child visits, immunizations, sick visits, and management of chronic pediatric conditions like asthma and ADHD. Many Close to Home sites also offer access to pediatric subspecialties on a rotating or dedicated basis, which can include behavioral health, cardiology, endocrinology, and developmental pediatrics, depending on the location. This is where the network differs meaningfully from a standard pediatrician's private practice: if a Close to Home primary care provider determines a child needs a subspecialty consult, the referral stays within Nationwide Children's, which means shared medical records and no re-explaining the child's history from scratch.
Some locations also house Nationwide Children's urgent care services under the same roof, though those are separate appointments and separate scheduling queues from the primary care side. If your child has an acute illness, confirm before arriving whether you're booking primary care or urgent care.
For families choosing between Close to Home and a private pediatric practice like Partners for Kids or a community pediatrician affiliated with OhioHealth or Mount Carmel, the practical difference usually comes down to subspecialty access and after-hours coverage. A standalone private pediatrician in Columbus may offer more personal continuity with a single physician, but getting a subspecialty referral routed through Nationwide Children's from outside the system can add scheduling time. Close to Home's built-in pathway to specialists at the main campus is its strongest practical advantage, particularly for children with complex or ongoing medical needs.
Families who specifically need same-day sick care and don't have an established relationship with a Nationwide Children's provider may find that the Nationwide Children's urgent care locations, including the standalone urgent care on Powell Road in Lewis Center or the one on Bethel Road, serve that need more directly than trying to get a same-day slot at a Close to Home primary care office.
Close to Home centers accept most major insurance plans, including Medicaid managed care plans common in Franklin County. Well-child visits are typically covered at no cost under preventive care benefits for families with commercial insurance. For sick visits, standard pediatric copays apply based on the individual plan. Families without insurance or with coverage gaps can ask about the Nationwide Children's financial assistance program, which the hospital system applies across its outpatient locations. Specific cost estimates are tied to your insurance plan, so the most reliable approach before a first visit is calling the scheduling line at 614-722-KIDS (614-722-5437) and asking about financial counseling.
New patients go through standard intake: insurance verification, medical history intake, and a review of prior vaccination records. If you're transferring from another pediatric practice in Columbus, requesting that records be sent ahead of the appointment saves time. Most Close to Home locations ask new patients to arrive 15 minutes before the scheduled appointment to complete paperwork. Bring the child's immunization history if it isn't already in the Ohio IMPACT vaccine registry, because the front desk will check.
Parking at the suburban Close to Home locations is straightforward, with dedicated surface lots at each office. This is a practical contrast to visiting the main Nationwide Children's campus on Livingston, where the parking garage and street navigation add time, particularly for families coming in from the west or northwest sides of Columbus.
Appointments are booked through the Nationwide Children's online scheduling portal or by calling 614-722-KIDS. Same-day sick appointments are available at some locations but are not guaranteed, and availability changes daily. If same-day access is your priority on a given morning, calling the specific location directly tends to be faster than navigating the online portal. Hours vary by site but most primary care locations operate Monday through Friday with some Saturday morning availability; confirm the schedule for the specific location nearest you before planning around it.
