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Trust Medical Service in Columbus, Ohio

When you call to book a first visit, staff will ask you to bring a photo ID, your current insurance card if you have one, and a method of payment. The same main line handles appointments for both offices, so the front desk can place you at the Cleveland Avenue location in Columbus or the South Hamilton Road office in Whitehall based on your timing.

The clinic’s own materials use the name Trust Medical Services and describe a multi‑specialty medical center that is accepting new patients. It operates two sites with different hours. The Cleveland Avenue office runs in the afternoon Monday through Thursday and closes mid‑afternoon on Friday. The Whitehall office is open weekday mornings. Visits are scheduled by phone.

Services listed by the clinic cover routine and ongoing medical needs. Examples include care for diabetes, high blood pressure, and high cholesterol, evaluation of abdominal or digestive complaints, headache and migraine care, asthma and allergy management, and attention to thyroid, vascular, sleep, and bone‑health conditions. The site also lists sexually transmitted disease testing and treatment and travel medicine.

Administrative details are straightforward. The practice states that it is contracted with most major insurance plans and that it verifies coverage at check‑in. Payment plans are available for patients who need help with bills. For medication refills or symptoms that are not improving, the clinic indicates that follow‑up evaluation with a provider is typically required and may result in additional charges.

If you are choosing between the two offices, the main difference is the time of day they see patients. The Columbus site offers afternoon appointments, while the Whitehall site operates in the morning. Call ahead to confirm which office best fits your schedule and to secure an appointment slot.

  • Phone: (614) 235-9119
  • Columbus office: 6029 Cleveland Ave, Columbus, OH 43231
  • Whitehall office: 599 S Hamilton Rd, Whitehall, OH 43213
  • Hours (Columbus): Mon–Thu 12:30pm–6pm; Fri 12:30pm–3:30pm
  • Hours (Whitehall): Mon–Fri 8am–12pm
  • Status: Accepting new patients
  • Insurance and billing: Contracted with most major plans; payment plans available
  • Services noted by the clinic: Primary medical care for common conditions, STD testing and treatment, travel medicine

If you need general medical care and prefer morning appointments in Whitehall or afternoon slots in Columbus, this setup matches what the clinic offers today.

Published: September 9, 2026 · Reviewed by the Whats Up Columbus editorial team